Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.


All content appearing on this Web site is the property of:

211 Hogan Pond Lane, Ball Ground, GA 30107

Copyright © 2008-2022 FlowerWindowBoxes.com. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2008-2022 FlowerWindowBoxes.com. All rights reserved.


All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by FlowerWindowBoxes.com. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of FlowerWindowBoxes.com or any third party, except as expressly granted herein. Trademarks include but are not limited to Flower Window Boxes TM, Forever Shutters TM, Cedar Wood Brackets TM, Forever Window Boxes TM, and WICKINATOR TM.

Use Of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. FlowerWindowBoxes.com and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if FlowerWindowBoxes.com believes that customer conduct violates applicable law or is harmful to the interests of FlowerWindowBoxes.com and its subsidiaries.

Privacy Policy

FlowerWindowBoxes.com will never sell any of your personal information to third parties.

Consumer Agreement
Flower Window Boxes is a manufacturer only. All of our product is built to order in our facility and shipped all over the country. Some of our products may require technical knowledge to install and as such should only be installed by a qualified professional (handyman, contractor, or qualified tradesman). All product should be inspected upon arrival for damages prior to having your installer come out. It is the customers responsibility to hire a qualified installer for our products. If the customer attempts to install the product themselves they will take on all liability for their installation, otherwise if they hire a professional it is the professionals liability to ensure that the product is correctly installed. The professional must assess the situation and consider the best and correct way to install the product based on what they encounter on site including any special circumstances and installations that may be unique to the job.

Shipping & Delivery

Flower Window Boxes, Inc. currently uses UPS as their carrier. All non-freight items are shipped via UPS and you will receive an email from them at the time that the packages leave our facility with the tracking numbers. Please feel free to contact us for shipping updates and tracking numbers as well at any time at 770-845-5570 or by emailing us at sales@flowerwindowboxes.com INTERNATIONAL SHIPPING: At this time, FlowerWindowBoxes.com ships merchandise only to locations within the continental and contiguous United States, Canada, Alaska, and Hawaii. Orders to Alaska, Hawaii, and ferried islands will be subject to additional shipping charges to be determined after purchase if done online. Please call in advance for rates or order by phone for an accurate order. Orders to Canada will also have international shipping charges added to them and can be purchased online, however, they may be subject to separate brokerage fees as well if the window box or planter exceeds 73" length or the order is large enough that it requires a freight delivery. Brokerage fees can range from $60 - $100 depending on the sizes and quantities of the order. Please give us a call for a free estimate at 770-845-5570. In many instances we can avoid brokerage fees. Allow 2-3 weeks for deliveries to outside the continental US. Freight deliveries are done by third party shipping carriers and for this we use over a dozen different carriers, any of which could be used to deliver your goods in the event that a freight carrier is needed.

Sales Tax

FlowerWindowBoxes.com does not charge sales tax for orders outside of the state of Georgia. However, for orders in the state of Georgia, a sales tax of 7% is applied on top of the final order cost. Orders placed out of state but picked up in person are subject to 7% sales tax via Georgia state law.


Flower Window Boxes does not warrant any installation of our products - that will be done by your local handyman, contractor, or professional depending on who you have to install it. All installation should be done by a professional and all product should be fully inspected by the customer prior to an installer coming out to install the product to see if there is any damages that incurred during shipping. For damaged product call us at 888-505-7715 as soon as possible so that we can resolve it for you prior to installation. If customer attempts to install our product themselves without the help of a local professional then they will assume all liability for ensuring that the product is correctly installed in a safe and secure manner.

Additional Warranty Information:
The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. FlowerWindowBoxes.com makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements.

The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not FlowerWindowBoxes.com.

The inclusion of material on this server does not imply any endorsement by FlowerWindowBoxes.com, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although FlowerWindowBoxes.com tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

    Return Policy

    • IF NOTIFIED WITHIN 30 DAYS: In order to return an item to Flower Window Boxes, Inc. we must be notified within 30 days of purchase. We will only accept returns within 30 days of purchase on standard items minus the original cost of shipping. Please note that we do not stock any of our shutters and they are built to order making all shutter orders to be considered custom (non-standard items) and non-returnable. Also considered to be custom is any window box, planter, corbel, or decorative bracket that does not appear on our website. Non-custom sized window boxes, planters, corbels, or brackets that appear on our website ARE returnable with the following conditions:

      : Standard return eligible items (items listed on our website) for wall mounted window boxes of length sizes 24", 30", 36", 38", 42", 48", 54", 60", 66", and 72" (with no customized height or width dimensions). There is no restocking fee on the aforementioned wall mounted window box sizes and these items will be refunded 100% the cost of the merchandise minus the original shipping cost. Ground Planters are not considered wall mounted window boxes and are subject to return rules listed further below in it's own section. To return any item you will be responsible to ship it back to us. We do not accept returns on any custom sizes or boxes that have been painted, drilled, planted into, modified, or used.

      Other return eligible standard items (items listed on our website) are window boxes/rail planters of length sizes 78", 84", 96", 108", and 120", with no customized height or width dimensions. They will be charged a re-stocking fee of 25% and refunded 75% the cost of the merchandise minus the original shipping cost. Freestanding planters with these same lengths are considered not eligible for return due to the fact that we do not list any freestanding planters larger than 72" long on our website making them custom phone orders only. customer is responsible for shipping these items back to us.

      NON-CUSTOM METAL WINDOW BOXES: All metal window boxes in sizes listed on our website are returnable but are subject to a 20% restocking fee due to nature of them being built to order. Custom sizes not listed online are not returnable however since we cannot resell them. Original shipping costs are non-refundable and customer will be responsible for shipping returnable items back to us.

      NON-CUSTOM GROUND PLANTERS: All ground planters of sizes listed on our website can be returned but are subject to a 20% restocking fee. Customer is also responsible for return shipping costs. Custom sized planters whose exact sizes are not listed on our site cannot be returned. Original shipping costs cannot be refunded.

      NON-CUSTOM PVC LINERS AND INSERTS: Standard return eligible items are items listed on the website and available in the size you purchased. If it's listed online and in your dimensions it's returnable. There is no restocking fee on these items will be refunded 100% the cost of the merchandise minus the original shipping cost. To return any item you will be responsible to ship it back to us. We do not accept returns on any custom sizes or liners that have been painted, drilled, planted into, modified, or used.

      SHUTTERS: Always Non-Returnable. Due to custom nature of fabricating exterior shutters they are all considered to be custom and shutters cannot be returned. It is advised that you order a sample from us first prior to large purchases if you are unsure before placing a large custom order.

      : For all returns, we must be notified within 30 days of the original purchase. All cedar products are subject to a 20% restocking fee. We do not accept returns on custom cedar items. You will be responsible for shipping these items back to us. Original shipping costs are non-refundable.

      ALL PVC CORBELS, BRACES, BRACKETS, and WINDOW HEADERS: All these items can be returned within 30 days of purchase as long as they are unused, unpainted, and not drilled/screwed into but they are subject to a 20% restocking fee. Custom items however cannot be returned due to the fact that we cannot resell them. You will be responsible for shipping these items back to us. Original shipping costs are non-refundable.

      ALL CUSTOM ITEMS: Any item that is custom made cannot be returned. Additionally all shutters are considered custom.

      : We do not accept returns on any merchandise if notified after 30 days of purchase.

Store Hours

Customer service is available as defined on the Contact Us page of this Web site. Hours subject to change, but we can be contacted at Sales@FlowerWindowBoxes.com or Toll Free at 888-505-7715 between 7am - 4pm, Eastern Standard Time.

Legal Notice

All notices from FlowerWindowBoxes.com to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to FlowerWindowBoxes.com shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

211 Hogan Pond Lane, Ball Ground, GA 30107
Delivery shall be deemed to have been made by You to FlowerWindowBoxes.com five (5) days after the date sent.


Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. FlowerWindowBoxes.com and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of FlowerWindowBoxes.com shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and FlowerWindowBoxes.com with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and FlowerWindowBoxes.com with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by FlowerWindowBoxes.com. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.